FAQ

Frequently Asked Questions

What products does Triumph Studio offer?
We specialize in minimalistic sports prints, capturing the essence of iconic sport moments with clean, modern designs that can fit in any household. Our prints are available in various sizes and formats, perfect for sports enthusiasts and art lovers alike.
What materials are used for your prints?
Our prints are produced on high-quality, thick paper using premium inks to ensure vibrant colors and long-lasting durability. Each piece is crafted and designed to maintain its beauty for years to come.
How do I place an order?
Browse our collection on triumphstudio.co.uk, select your desired print, choose your size, and add it to your cart. Follow the checkout process to enter your shipping and payment details. You’ll receive an order confirmation via email.
Do you ship internationally?
Currently, we ship to the United Kingdom, EEA countries and the United States. All orders are handled and delivered by our dedicated team to ensure quality and care. Shipping costs and delivery times vary by location and will be calculated at checkout.
How long will it take to receive my order?
UK orders typically arrive within 3-5 business days. International orders may take 7-14 business days, depending on your location and customs processing. We handle all shipping ourselves to ensure your print arrives in perfect condition.
How are your prints packaged?
We take pride in our packaging process. Each print is carefully rolled or flat-packed in our protective branded materials, depending on the size. Every print is shipped in sturdy tubes or "Do not bend" backed envelopes to prevent damage during transit. We also include a bespoke thank you card to show appreciation to all of our clients.
What is your return policy?
We want you to love your print. If you’re not satisfied, you may return it within 14 days of delivery for a refund or exchange, provided it’s in its original condition. Contact us at info@triumphstudio.co.uk to initiate a return. Note that return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.
Can I request a custom print?
At this time, we focus on our curated collection of minimalistic sports prints, which we are tirelessly working to expand on. However, we’re always open to feedback! Feel free to reach out with ideas at info@triumphstudio.co.uk or our socials, and we’ll consider them for future designs.
Additionally, we may consider to do bespoke designs and collections by our in-house artist and co-founder Elizabeth Goodrick. See https://www.by-elizabeth.com/ for more details.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your package’s progress. If you experience any issues, contact us at info@triumphstudio.co.uk.
What if my print arrives damaged?
We take great care in packaging, but if your print arrives damaged, please contact us within 48 hours of delivery at info@triumphstudio.co.uk with photos of the damage. We’ll arrange a replacement or refund at no extra cost.
Do you offer framing options?
Currently, we focus on providing high-quality unframed prints to keep costs low and give you the flexibility to choose your own frame. Our prints are sized to fit standard frames available at most retailers.
How can I contact you?
You can reach us at info@triumphstudio.co.uk or our instagram @triumphstudio.co. A contact form is also available on our website for quick queries. We aim to respond within 24-48 hours in any of the mentioned channels.